Hong Kong residents who have met with accidents or are arrested or detained for being involved in criminal cases in the Mainland may request assistance from the Immigration Department, the Hong Kong Economic and Trade Office in Chengdu of the Government of the Hong Kong Special Administrative Region or the Office of the Hong Kong Special Administrative Region in Beijing (Beijing Office) whenever necessary. In this connection, the Government of the Hong Kong Special Administrative Region has published a leaflet titled "Guide to Assistance Services to Hong Kong Residents in the Mainland" outlining the scope of assistance that can be provided.

Reference: General information on the Mainland criminal laws and regulations relating to persons being arrested or under detention (Chinese Version only)

Assistance to those who have lost their travel documents and monies in the Mainland :

After confirming the identity of the Hong Kong residents, the Beijing Office would issue Entry Permit for their return to Hong Kong. In March 2001, the Beijing Office has set up an advanced fund to render further assistance to the Hong Kong residents who have lost their monies in the Mainland. The Beijing Office would first contact the Hong Kong residents' family members to assist for their remittance from Hong Kong in meeting the needs of the assistance seekers in the Mainland. In the event that assistance could not be sought immediately from the family members, the Beijing Office could advance a suitable amount of money to the assistance seekers for maintaining their minimal needs and paying the transportation expenses for returning to Hong Kong, on conditions that the assistance seekers undertake to repay the advanced sum in full and to return to Hong Kong immediately.

To seek assistance, please contact:

Assistance to Hong Kong Residents Unit of the Immigration Department of the Government of the Hong Kong Special Administrative Region
(24-hour hotline)
Tel: (852) 1868
Address: 9/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong

The Office of the Government of the Hong Kong Special Administrative Region in Beijing Immigration Section ( During office hours )
Tel: (8610) 6657 2880 Ext. 034
Address: No. 71, Dianmen Xidajie, Xicheng District, Beijing

Hong Kong Economic and Trade Office in Guangdong ( During office hours )
Tel: (8620) 3891 1220 Ext. 608
Fax: (8620) 3877 0466