For Hong Kong residents who meet with accidents (e.g. traffic accident, fire disaster, etc.), other emergencies (e.g. robbery, assault, etc.) or casualties in the Mainland, the parties concerned or their relatives should immediately report to local public security authorities for assistance. For assistance from the police, please dial 110; for ambulance service, dial 120 (fees are generally charged for medical services, which may include ambulance fees and emergency treatment fees); for fire departments, dial 119; and for reporting of traffic accidents, dial 122.

In case you need further assistance, you may contact the Immigration Department of Hong Kong (Immigration Department）, the Office of the Government of the Hong Kong Special Administrative Region in Beijing (HKBJO), the Economic and Trade Office of the Government of the Hong Kong Special Administrative Region in Chengdu (CDETO), the Economic and Trade Office of the Government of the Hong Kong Special Administrative Region in Guangdong (GDETO), the Economic and Trade Office of the Government of the Hong Kong Special Administrative Region in Shanghai (SHETO) or the Economic and Trade Office of the Government of the Hong Kong Special Administrative Region in Wuhan (WHETO).